Privacy policy

This privacy policy applies to data processing by

(Verantwortlicher):

Mister Sandman GmbH
Kugelbreite 30
33154 Salzkotten
Email: info@mister-sandman.de
Telefon: +49 (0)

The operational data protection officer of Mister Sandman GmbH is reachable under the Address or at dawid@mister-sandman.de.

2. COLLECTION AND STORAGE OF PERSONAL DATA AND THE NATURE AND PURPOSE OF USING THE SAME
2.a) When visiting the website

When you visit our website www.mister-sandman.de, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until it's automatically deleted:

IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which access is made (referred URL),
used browser and, if applicable, the operating system of your computer as well as the name of your access provider.

The mentioned data are processed by us for the following purposes:

Ensure a smooth connection of the website,
To ensure a comfortable use of our website,
Evaluation of system safety and stability as well as
for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f) DSGVO. Our justified interest follows from the purposes listed above for the collection of data. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

All stored data will be deleted a maximum of 7 days after their collection.

In addition, we use cookies and analysis services when visiting our website. You will find more detailed information on this under sections 4 and 5 of this data protection declaration.

2.b) When ordering via guest access

If you wish to order our products via our website, we collect the following information:

Salutation,
First name, last name,
a valid e-mail address and
the address

The collection and further processing of this data takes place,

to identify you as our contractual partner;
to check the plausibility of the entered data;
to process your order.

The data processing is carried out at your request and is required according to Art. 6 Para. 1 Sentence 1 lit. b) DSGVO for the stated purposes for the fulfilment of your order order to us and the pre-contractual measures.

In addition, you can voluntarily provide further data. This data processing is carried out on the basis of our legitimate economic interest pursuant to Art. 6 Para. 1 Sentence 1 lit. f) DSGVO in order to guarantee the smooth and easy processing of your order and the efficient processing of any queries you may have.

Company,
Title,
Phone number,
Fax number and
an alternative delivery address.

The personal data collected by us for the order will be stored until the expiry of the statutory warranty obligation and then automatically deleted unless we are obliged to store them for a longer period in accordance with Article 6 paragraph 1 sentence 1 lit. c) DSGVO due to tax and commercial storage and documentation obligations (from HGB, StGB or AO) or you have consented to storage going beyond this in accordance with Article 6 paragraph 1 sentence 1 lit. a) DSGVO.

2.c) When setting up a user account

You have the option of setting up a password-protected user account with us in which we store your personal data. The purpose of this is to provide you with the greatest possible convenience in processing your orders by making it easier, faster and more personal to complete your purchase. We only store your personal data in a user account if you have voluntarily given us your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a) DSGVO.

The creation of a user account is not required for the use of our site or for orders you wish to place with us. We offer you the opportunity to place your order as a guest (see section 2.b) above). In this case, however, you will have to enter your data in full each time you place an order.

If you wish to set up a password-protected user account with us, we require the following information from you:

First name, last name,
Address and
a valid e-mail address.

In addition, you must enter a password of your choice to set up a user account. Together with your e-mail address, this allows access to your user account. In your user account, you can view and change the data stored about you at any time.

For faster clarification of any queries you may have, you may also voluntarily provide your telephone or fax number.

If you have given consent to receive our newsletter, we will use this data to adapt the newsletter to your interests.

After deletion of your user account, your data will be automatically deleted for further use unless we are obliged to store it for a longer period of time pursuant to Article 6 paragraph 1 sentence 1 lit. c) of the German Data Protection Act (DSGVO) due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO) or you have consented to storage going beyond this pursuant to Article 6 paragraph 1 sentence 1 lit. a) of the German Data Protection Act (DSGVO).

2.d) When registering for our newsletter

If you have expressly consented in accordance with Art. 6 para. 1 sentence 1 lit. a) DSGVO, we will use your e-mail address to send you our personalised newsletter on a regular basis. In order to receive the newsletter, it is sufficient to provide an e-mail address and information that allows us to verify that you are the owner of the e-mail address provided or that the owner agrees to receive the newsletter. Further data will not be collected.

You can unsubscribe at any time, e.g. via a link at the end of each newsletter. Alternatively, you can also send your unsubscription request by e-mail to info@mister-sandman.de at any time.

The email address and the identifying information will be stored until you unsubscribe.

.e) When using our contact form

If you have any questions, we offer you the possibility to contact us via a form provided on the website. It is necessary to provide your name and a valid e-mail address so that we know who sent the request and can respond to it. Further information may be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 Sentence 1 lit. a) DSGVO on the basis of your voluntary consent.

The personal data collected by us for the use of the contact form will be automatically deleted after you have completed your request.

3. DISCLOSURE OF DATA
Under no circumstances will the collected data be sold or - except in cases in which you have expressly given us your consent - passed on to third parties for other reasons.

If we transfer the collected data to third parties on the basis of your consent, this is done simultaneously for the implementation of pre-contractual measures and for the fulfilment of the contract (e.g. for dispatch, invoicing or customer service) pursuant to Art. 6 Para. 1 Sentence 1 lit. b) DSGVO or if this is necessary for the fulfilment of a legal obligation pursuant to Art. 6 Para. 1 Sentence 1 lit. c) DSGVO. Finally, we may also pass on this data to third parties (e.g. debt collection companies) for the purpose of asserting claims in accordance with Art. 6 Para. 1 Sentence 1 lit. b) and/or f) DSGVO - within the framework of the legally permissible - under certain circumstances.

4. Cookies

We use cookies on our site. These are small files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not damage your terminal, do not contain viruses, Trojans or other malware.

Information is stored in the cookie, which results in each case in connection with the specifically used terminal device. This does not, however, mean that we will immediately become aware of your identity.

The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages on our website, that you have already logged into your user account or that you are using them to display your shopping cart. These are automatically deleted after leaving our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your terminal for a specific period of time. If you visit our site again to make use of our services, it is automatically recognised that you have already been with us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies in order to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you (see section 5 below). These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 Sentence 1 lit. f) DSGVO.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. Complete deactivation of cookies may, however, mean that you will not be able to use all the functions of our website.

5. Analysis tools and tracking tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f) DSGVO. With the tracking measures used, we want to ensure that our website is designed to meet requirements and is continually optimised. On the other hand, we use the tracking measures in order to statistically record the use of our website and to evaluate it for you for the purpose of optimising our offer. These interests are to be regarded as justified within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

5.a) Google Analytics

We use Google Analytics, a web analysis service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google"), for the purpose of tailoring our pages to meet your needs and for continuous optimisation. In this context, pseudonymised user profiles are created and cookies (see section 4 above) are used. The information generated by the cookie about your use of this website such as

Browser type/version,
operating system used,
Referrer URL (the previously visited page),
Host name of the accessing computer (IP address),
Time of the server request,

are transferred to a Google server in the USA and stored there. This information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for market research purposes and to tailor these internet pages to meet requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of third parties. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An opt-out cookie is set to prevent your information from being collected in the future when you visit this website. The opt-out cookie applies only to this browser and only to our website and is placed on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help.

5.b) Google Adsense

Our websites use Google AdSense, a service used to integrate ads from Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google AdSense uses "cookies", which are text files placed on the user's computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic (clicks) on the pages of this offer can be evaluated.

The information generated by cookies and web beacons about the use of this website (including the user's IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information can be passed on by Google to Google's contractual partners. Google will not, however, merge your IP address with any other data stored by you.

As a user, you can prevent these cookies from being stored on your computer by preventing the installation of cookies by making the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this offer to the full extent. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymised so that an allocation is not possible (IP masking).

5.c) Mouseflow

In order to arrange our sides continuously more user-friendly we use the service mouseflow of the Mouseflow ApS (Flaesketorvet 68, 1711 Copenhagen, Denmark / Mouseflow Germany: Neuer Wall 63, 20354 Hamburg, Germany) for random sample-like recordings of mouse movements and the production of heat maps on product and category sides. The recording takes place anonymously and all sides are excluded from the analysis in those personal data are queried, like e.g. the Checkout. Click on the following link to deactivate mouseflow for your browser by setting a cookie: Deactivate mouseflow.

6. Social media plug-ins

We use Facebook, Twitter and Instagram social plug-ins on our social networking sites to make our company better known. These plug-ins are integrated by us by means of a hyperlink displayed as a button in order to protect visitors to our website in the best possible way.

Within the framework of this solution, the plugins do not establish direct contact between the user's browser and the provider's servers. By clicking on the respective plugin, the user is forwarded to the provider's website. We have no influence on the processing of personal data on websites of third parties.

6.a) Facebook

Social media plugins from Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, Europe ("Facebook") are used on our website to make their use more personal. We use a share button for this purpose.

When you access a page on our website, no connection is established with Facebook's servers. If you click on the corresponding button, you will be redirected to a Facebook website. On this website, you can share our content by clicking again. We have no influence on the processing of personal data on third-party websites.

When you access the Facebook website, Facebook receives information that your browser has accessed the relevant page, even if you do not have a Facebook account or are not logged on to Facebook. This information (including your IP address) is transferred directly from your browser to a Facebook server in the USA and stored there. Facebook complies with the US Privacy Shield and is registered with the US Department of Commerce's US Privacy Shield program.

If you are logged in to Facebook and interact with the plugins on the Facebook website, for example by pressing the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook may use this information for the purpose of advertising, market research and tailoring Facebook Pages to your needs. To this end, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information.

6.b) Twitter

Plugins of the short message network of Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (hereinafter referred to as "Twitter") are integrated on our Internet pages. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our site (white bird on light blue background).

If you call up a page of our website, no connection will be established with the servers of Twitter. If you click on the corresponding button, you will be redirected to a Twitter website. On this website you can share our content by clicking again. We have no influence on the processing of personal data on third-party websites.

When you access the Twitter website, Twitter receives the information that you have visited their site with your IP address and other log data. This log data includes browser type, operating system, information about the previously visited website and pages you visited, location, your mobile operator, device information (including device ID and application ID), search terms and cookie information.

This information is transferred directly from your browser to and stored on a Twitter server in the United States. Twitter complies with the U.S. Privacy Shield and is registered with the U.S. Department of Commerce's U.S. Privacy Shield Program.

Twitter uses the personal data it collects to play personalized advertising to you and measure its success. Twitter uses the so-called cross-device tracking method. This enables Twitter to personalize content across all devices. Here you can make settings for the device you are currently using while it is logged off Twitter.

If you click the Twitter "Tweet" button while logged in to your Twitter account, you can link the contents of our pages to your Twitter profile. This allows Twitter to assign the content of our pages to your user account.
You will find further information on this in Twitter's privacy policy.

6.c) Instagram

Within our online offer, functions and contents of the service of Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA, (hereinafter: "Instagram") can be integrated. This may include, for example, content such as images, videos or texts and buttons with which users can express their favor regarding the content, the authors of the content or subscribe to our contributions. If the users are members of the Instagram platform, Instagram may refuse to call up the above-mentioned content.

8. Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 Para. 1 Sentence 1 lit. f) DSGVO, you have the right, pursuant to Art. 21 Para. 2 DSGVO, to object to the processing of your personal data if there are reasons for doing so which result from your particular situation or which are directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.

If you would like to make use of your right of revocation or objection, simply send an e-mail to info@mister-sandman.de
8. Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 Para. 1 Sentence 1 lit. f) DSGVO, you have the right, pursuant to Art. 21 Para. 2 DSGVO, to object to the processing of your personal data if there are reasons for doing so which result from your particular situation or which are directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.

If you would like to make use of your right of revocation or objection, simply send an e-mail to info@mister-sandman.de

9. Data security

We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

10. Topicality and change of this data security explanation

This privacy policy is currently valid and as of May 2018.

Due to the further development of our website and offers about it or due to changed legal or official requirements, it may be necessary to change this privacy policy. You can call up and print out the current data protection declaration at any time on the website at https://www.mister-sandman.de/pages/datenschutzbestimmungen-der-mister-sandman-gmbh.